Job Description

Dalwadi Hospitality Management - Immediate Guest Service Representative

Are you passionate about providing exceptional guest experiences? Do you thrive in a fast-paced, customer-focused environment?

Dalwadi Hospitality Management, a leading hotel management company based in Houston, Texas, is seeking a highly skilled and motivated Guest Service Representative to join our team. As a Guest Service Representative, you will play a crucial role in welcoming and assisting hotel guests, ensuring their stay is delightful and memorable. By joining us, you will have the opportunity to work alongside a talented team dedicated to delivering outstanding hospitality services.

Essential Duties include:

• Check in guests efficiently and warmly, ensuring correct room assignments and rates
• Respond to guest inquiries and provide recommendations for local attractions and services
• Handle guest check-outs, billing, and ensure guest satisfaction
• Manage phone reservations and guest service requests
• Maintain accurate records of room availability and guest accounts

Continued:

• Follow brand standards for guest stays and loyalty programs
• Coordinate with housekeeping on room status updates
• Ensure compliance with safety procedures and energy conservation
• Participate in mandatory trainings and meetings
• Flexible with schedule and assignments

Requirements:

• Good customer service skills
• Ability to work independently and collaboratively
• Strong communication and attention to detail
• Ability to multitask and show initiative

Join us at Dalwadi Hospitality Management and be part of a fun and loving team that values your contributions. Enjoy benefits such as paid time off, health, dental, vision, and life insurance, employee discounts, and the opportunity to enhance your skills in a dynamic hospitality environment.

Location: Houston, Texas

Headquartered in Houston, Texas, Dalwadi Hospitality Management, LLC is an experienced hotel management company offering comprehensive solutions for developing quality hospitality properties from start to finish.
The Dalwadi Hospitality Management team is comprised of talented hospitality professionals dedicated to providing outstanding experiences for our guests and associates. If you’re looking for hospitality employment opportunities, including hospitality management jobs, browse through our current postings of hospitality jobs in Houston, TX and the surrounding area. We would love for you to join our dynamic team.

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